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Deposit Policy:  

 

Individual Guest guarantee credit card booking (FIT booking): 

Every guest who wants to make a reservation at Wandering Monkey Guesthouse has to make a deposit of 25% of the total amount to confirm the reservation. The deposit can only be paid by credit card.  

The rest of the amount shall be charged in cash at the front desk on arrival at Wandering Monkey Guesthouse with an added 200MN$ refundiable deposit for damage and or key loss, that will be returned once the guest has check-out. 

 

Group Guest: 

Every Group who wants to make a reservation at Wandering Monkey Guesthouse has to make a deposit of 25% of the total amount to confirm the reservation. The deposit can be paid by credit card or directly into the bank account. The rest of the amount shall be charged according to terms set in the Group Contract and/or Offer. 

 

Corporate Guest: 

A Corporate Guest is a person that is using Wandering Monkey Guesthouse services based on a contract between Wandering Monkey Guesthouse and a company or other business organization. 

Every Corporate Guest who wants to make a reservation at Wandering Monkey Guesthouse has to make a deposit of 25% of the total amount to confirm the reservation. The deposit can be paid by credit card or payment into the bank account. The rest of the amount shall be charged according to terms set in the Corporate Contract and/or Offer. 

 

Cancellation/No-Show Policy:

All reservations

The guest is allowed to modify/cancel the reservation by email or fax  

 

  • At least 10 days prior to the arrival date - no cancellation fees apply and a refund of the total deposit shall be granted. 

  • At least 5 days prior to the arrival date - 80% of you deposit will be kept. 

  • At least 48 hours prior to the arrival date - full deposit will be kept.

  • If full payment has been made and the time for cancelling without penalty has passed, the forfeiture amount will be 100%. There may be additional applicable charges and taxes. 

  • The refund policy is based the prepaid 25% deposit to confirm reservation. 

  • In case of proved deaths or accidents, a refund may be granted at the General Manager’s and/or Front Office Manager’s discretion. 

  • In case the guest arrives the day following arrival before check-out time (10:00 hours), the fee for No-Show for one night’s stay based on the room category booked, shall apply, and the booking for the remaining time shall remain valid. In case the guest arrives the day following arrival after check-out time (10:00 hours), he shall lose the booking

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